Shipping & Returns
Shipping Information
Delivery Times
Standard Shipping: 3-4 business days
Note: Processing time is 1-2 business days before shipment. Delivery times may vary during peak seasons and holidays.
Shipping Costs
• Standard Shipping: $7 (Free on orders over $50)
Order Tracking
Once your order ships, you'll receive a tracking number via email. You can track your package using:
- The tracking link in your shipping confirmation email
- Your account dashboard under 'Order History'
- Directly on the carrier's website
- Apple Wallet
Returns & Exchanges
Return Policy
We accept returns within 30 days of delivery for a full refund. Items must be:
- Unused and in original condition
- In original packaging
- Accompanied by proof of purchase
How to Return an Item
- Contact our customer service team
- Receive your return authorization and prepaid shipping label
- Package your item securely
- Drop off at any authorized shipping location
Refund Processing
Refunds are processed within 5-7 business days after we receive your returned item. The refund will be credited to your original payment method.
Exchanges
For exchanges, please return the original item and place a new order for the desired item to ensure fastest processing.
Frequently Asked Questions
Can I change my shipping address after placing an order?
Contact us immediately if you need to change your shipping address. We can only modify addresses before the order has been processed for shipment.
Do you ship internationally?
Currently, we only ship within the United States. International shipping may be available in the future.
What if my package is damaged or lost?
Contact us immediately if your package arrives damaged or doesn't arrive at all. We'll work with the carrier to resolve the issue and ensure you receive your order.
Can I return sale items?
Sale items can be returned within 30 days but are eligible for store credit only, not cash refunds.
Contact Us
Have questions about your order? Contact our customer service team:
Email: support@buzzin.us